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As an engineering manager, multitasking is a vital part of managing a project. In the hardware, software, and mechanical engineering space, projects are constantly evolving, requiring the technical leader to hire and oversee a team of highly specialized engineers. Constructing and managing a team of this caliber is time consuming, lending itself to partnering with a third-party vendor as the preferred solution.

Your project goals will determine the following decision: Will you seek out individual experts through Customer Managed Services or build a specialized team through Fully Managed Services? While both strategies are highly effective, the best option depends on your team and its goals. Knowing the differences will help determine which model is most suitable for your organization.  

What Are Fully Managed Services? 

Fully Managed Services involve a third-party vendor taking responsibility for managing, maintaining, and monitoring aspects of a project to completion. The managed service provider (MSP) will assume responsibility for delivering defined goals. This allows companies to focus on other business requirements, while benefiting from the outsourced functions of a project.

In the Triple Crown Managed Services model, we handle every phase of a project including:  

  • Building the project plan and timeline  
  • Identifying resources and maintaining continuity of talent 
  • Ensuring maximum accuracy in executing deliverables

This client-centric business model allows companies to focus on other business requirements, particularly when in-house project management resources are limited. This is the best option for ongoing, long-term project support, as it offers the bonus of avoiding contractor term limits.  

What Is Customer Managed Services? 

Customer Managed Services involves hiring external resources to supplement and support a company’s existing team temporarily. The most common use occurs when a client needs to fill skill gaps on their team to complete short-term projects.

This model allows you to address business demands quickly without the commitment of hiring full-time talent. Customer Managed Services saves time and effort in finding the right candidate, accelerating your ability to apply specialized skill sets to urgent tasks at hand. This is the best choice if you want to maintain control of your project while benefiting from additional engineering experts.  

Interested in learning more? Read our latest infographic for more details.

Hybrid Models

A Hybrid Model allows for shared responsibility of contract resources. It provides the client with increased flexibility and operational efficiency while maintaining responsibility for specific administrative and technical tasks. This approach is more collaborative with shared technical ownership.

Your Partner for all Engineering Resources

Opting for an engineering partner is a great solution, whether you need additional hands on your team, or a service partnership dedicated to achieving specific goals. Understanding the different resources that we offer empowers businesses to make effective decisions based on their project deliverables.

Put your trust in Triple Crown to help you navigate and choose the right solutions for your business. Whether it’s building teams through managed services or addressing specific functional needs, Triple Crown’s tailored approach combines flexibility with speed.

Connect with us today by emailing info@tripleco.com so we can help support your most urgent engineering projects!