Creating an efficient production system while keeping compliance front and center was crucial for one of our manufacturing partners. This client is a global manufacturing company that produces high-precision technology solutions used in critical industrial applications.
The Client challenge
This client had a challenge with one of their products which was a laser printer that began showing limitations in the software. They immediately started seeking a partner who could modernize their system without disrupting customer operations.
We drew on our software and hardware expertise to evaluate the system in detail. Our team pinpointed the most critical areas for improvement and delivered targeted updates. These changes improved reliability and created a scalable foundation for the future.
The Solution
A Triple Crown subject matter expert (SME) led a comprehensive investigation to identify the best solutions for the client’s platform. His contributions included:
- Performing a full software and firmware evaluation across Linux, Mender, U-Boot, and CM4 hardware
- Identifying and demonstrating new software features for implementation
- Proposing key upgrades, including:
- U-Boot modernization for stability and Mender compatibility
- Linux kernel updates for driver alignment and performance
- Yocto upgrade for maintainability and scalability
- Full Mender OTA capability enabled by DHCP networking and a private server
- Refined Git + Yocto workflows to support multiple product lines with reduced duplication
- Outlining both the risks of not upgrading and the long-term benefits of modernization
Triple Crown’s SME then transformed these proposed recommendations into a clear modernization roadmap, guiding the client through each stage of implementation. In addition to solving the immediate challenges, we also identified opportunities for new features that could add value and support the manufacturer’s future success.
The Impact
By modernizing the client’s software platform, Triple Crown not only resolved immediate reliability issues – it gave the manufacturer a stronger foundation for the future. With a scalable system in place, they can now extend product lifecycles, roll out updates without disruption, and continue earning customer trust.